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Privacy Policy

1.1 Introduction

Welcome to drnazlihaffiz.com (the “Site”), operated by Dr. Muhammad Nazli Haffiz (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you visit our Site, purchase digital products (eBooks) or physical publications (print books), or engage our advisory services.

1.2 Information

We Collect We collect several types of information from and about users of our Site:

  • Personal Identity & Contact Information: Name, email address, postal address, billing address, and telephone number when you place an order, subscribe to updates, or submit an inquiry.
  • Order & E-Commerce Data: Information required to process purchases of digital downloads and print-on- demand books, including transaction details and delivery addresses.
  • Payment Details: Financial processing is handled securely by third-party payment gateways (e.g., Stripe, PayPal). We do not store raw credit card numbers or banking credentials on our servers.
  • Fulfillment Data (Lulu Direct): Shipping name, delivery address, and order contents shared securely with our print-on-demand fulfillment partner, Lulu Press, Inc. (“Lulu Direct”), strictly for order production and delivery.
  • Technical & Analytical Data: IP address, browser type, operating system, device details, referring URLs, and interaction history collected via automated tracking tools and cookies.

 

1.3 How We Use Your Information

Your data is processed for legitimate business and commercial operational purposes, including:

  • Processing transactions, delivering instant eBook download links, and fulfilling print book orders via Lulu Direct.
  • Communicating regarding order status, receipt confirmations, and customer service inquiries.
  • Sending newsletters, research updates, and publication announcements (where explicit opt-in consent is provided).
  • Maintaining and optimizing website stability, search engine optimization (SEO), and technical security.
  • Complying with statutory accounting, tax, and legal obligations under local and international regulations.

 

1.4 Data Sharing & Third-Party Vendors

We strictly do not sell, rent, or monetize your personal data. Data is disclosed only to essential service providers who enable our operations:

  • Print Fulfillment Partners: Customer shipping addresses and order specifications are transmitted to Lulu Direct for manufacturing and shipping physical books.
  • Payment Processors: Transaction details are processed via encrypted channels by PCI-DSS compliant providers (Stripe, PayPal).
  • Technical & Analytics Hosting: Website infrastructure, email dispatch systems (e.g., Mailchimp, ConvertKit), and analytics services (e.g., Google Analytics).
  • Legal Requirements: Disclosure required by law, subpoena, court order, or governmental authority.

 

1.5 Data Protection & International Transfer

We implement appropriate technical and organizational measures to safeguard your personal data. Given the global nature of e-commerce and print-on-demand networks, your data may be transferred to and processed in countries outside your residence. By using the Site, you consent to these secure operational transfers in compliance with applicable standards (including GDPR and Malaysia’s Personal Data Protection Act – PDPA).

1.6 Your Data Rights

Depending on your location, you hold statutory rights regarding your personal data, including the right to request access, correction, erasure (“Right to be Forgotten”), restriction of processing, or unsubscription from marketing lists at any time via the “Unsubscribe” link or direct inquiry.

Contact: hi@drnazlihaffiz.com Website: drnazlihaffiz.com